by audri | Feb 29, 2016 | Uncategorized
Our customers have unspoken questions they need answered in order to confirm that their time with you is being well spent. Answering these questions is an essential step for sales people to convert enquiries and create real engagement. watch...
by audri | Jan 28, 2016 | Uncategorized
Being a valuable asset for clients requires salespeople to think outside the square. This vlog discusses how we can ensure we are adding value to the customers buying experience in a meaningful way, by understanding and respecting what they can do for themselves, and...
by audri | Dec 23, 2015 | Uncategorized
Thank you for a wonderful year, have a very Merry Christmas and an excellent 2016!! watch...
by audri | Nov 23, 2015 | Uncategorized
Even though you are speaking the same language as another person, often there are still misunderstandings. Misused words, an incongruent tone and ‘give-away’ facial expressions can all lead to an uncomfortable buying experience and potential buyer’s...
by audri | Oct 23, 2015 | Uncategorized
Everyone loves it when you get a glass of wine that is poured above the line. It makes you feel like you are special, that the service around here must be excellent, and that you are a valued customer.So, how do you feel when it is poured exactly to the line? In this...
by audri | Sep 23, 2015 | Uncategorized
Everyone has a story. In a sales environment, it is not sufficient enough to find out what it is, you need to write yourself into their story if you are to continue on this journey with them. Working out what character you need to play in their story is the fun part!...
